Shipping and Delivery Policy

FREE SHIPPING

We strive to provide our customers with exceptional value and quality service. That's why we offer free shipping on all orders shipped.

SHIPPING TIMES

Orders typically ship within 2-7 business days. Once your order has shipped, you will receive a confirmation email with a tracking number.

DELIVERY TIMES

The standard delivery time for orders shipped to Europe is usually 6-12 business days, from the date of shipment. Please note that these times are estimates and may vary depending on several factors.

PERIODS OF HIGH ACTIVITY

During busy periods, such as holidays or sales periods, the quantity of orders may increase, which may result in a slower than usual logistics process. We appreciate your patience and will always strive to ship your order as quickly as possible.

UNFORESEEN CIRCUMSTANCES

Severe weather conditions, transportation issues, customs delays, or other unforeseen circumstances may also affect delivery time. We appreciate your understanding in these situations that are beyond our control.

LOST/MISPLACED PACKAGES

We are not responsible if an incorrect address is provided when placing the order. Please ensure that your shipping address is correct before finalizing your order. If an error has been made on our end, we will assume responsibility for the initial shipment of your order at no additional cost.

CUSTOMS

All customs fees and taxes are the buyer's responsibility. We are not responsible for delays due to customs procedures.

RETURNS AND EXCHANGES

If you are not completely satisfied with your purchase, please see our Return & Refund Policy for more information.

If you have any questions regarding our shipping and delivery policy, please do not hesitate to contact us. We endeavour to respond to all requests as quickly as possible.

We thank you for your trust and support.